Terms of Service


Please read these Terms of Service carefully. This Website is operated and maintained by Reload Bottle limited. Throughout the Website, the terms “We”, “Us” and “Our” refer to Reload Bottle. All information, tools and services on Our Website are available to you, the User. By visiting Our Website and or purchasing from Us, you engage in Our “Service” and agree to be bound by the following “Terms of Service”, including those additional Terms and Conditions and Policies (Returns, Exchange & Refunds, Privacy Policy etc) referenced herein and or available by hyperlink. These Terms of Service apply to all Users of Our Website, including without limitation Users who are browsers, customers, merchants, vendors and or contributors of content.

If you do not agree to all the Terms, Conditions and Policies stated on Our Website, then We strongly recommend that you do not use Our Website or use any of Our services.

The headings Used below in these Terms of Service are included for convenience and referencing only and will not limit or otherwise affect these Terms.


All of Our products and or services are available online through Our Website. These products and or services may be limited by quantity and are subject to these Terms of Service and Policies.

We have made every effort to display as accurately as possible the colours and images of Our products and the information that appear on Our Website. We cannot guarantee that your computer, phone, tablet, or iPad display will show an accurate representation of our products.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you from Our Website will meet your expectations. We endeavour to correct any errors in Our Services and or products we offer.

We reserve the right to limit the sales of Our products or Services to anyone, anywhere. We may exercise this right on a case-by-case basis.

We have made every effort to offer Our products and services and competitive yet affordable price. Our prices are fixed and non-negotiable. We have made every effort to make sure Our prices for Our products are the same through all selling platforms We use.

All descriptions of products, pricing or services are subject to change at any time without notice, at the sole discretion of Us. We reserve the right to discontinue any product and or service at any time.

Please Note: - Any discounted offers / duration of offers on Our products on any of our selling platforms is at all times at our absolute discretion. If our products are discounted on one selling platform, this does not mean We will price match on other platforms.


Our store is hosted on Shopify Inc. They provide Us with the online e-commerce platform that allows Us to sell Our products and services to you.

By attempting to purchase or purchasing a product through Our Website you are agreeing that you are of the legal age to be bound by these Terms of Service and Policies here in. Any Minors using Our Website, attempting to purchase, or purchasing a product through Our Website are doing so with the consent of a responsible adult.

Your submission of Personal Information through Our Website and store is governed by Our Privacy Policy.

All Order Information Must be true and accurate. Order Information we collect but limited to: -

  • Normal identification information, such as your full name and title
  • Contact information, such as your postal/ shipping address, email address and telephone number.
  • Payment information (this is securely collected and processed by our payment provider)

You must legally be the sole proprietor or have the consent of the sole proprietor for any payment information you provide Us. We are not liable or responsible for any purchases made without the sole proprietors’ consent. Returns, Exchanges and Refunds Policies will still apply.

You understand that your Personal Information (not including payment information), may be transferred unencrypted and involve (a) transmissions over Various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted and protected during transfer over networks.

We reserve the right to Refuse any order you place with Us. We may, in Our sole discretion, limit or cancel quantities purchased per person, per Household or per order. These restrictions may include orders placed by or under the same Customer account, the same credit card, and/or orders that Use the same billing and/or shipping address.

In the event that We make a change to or cancel an order, We may attempt to notify you by contacting the e‑mail / billing address or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in Our sole judgment, appear to be placed by dealers, resellers, distributors or someone purposely trying to buy out all of our stock.

While using any and all parts / functions of Our Website, you expressly agree not to transmit any worms, viruses, or any code of a destructive nature. A breach or violation of this term will result in immediate termination of any and all services and possible legally action may be taken against you for any issues resulting from said breach or violation.


Depending upon when you the customer is using Our Website, you fully understand that our Website may contain certain historical information.

We at Reload Bottle Limited endeavour to provide Our customers with the most current, complete, and up to date information. However, you understand that we are not experts in any of the fields of information We have provided or made available on Our Website. Therefore, you cannot hold Us liable, if information made available on Our Website is not accurate, complete, or current.

The material on Our Website is provided for general information purposes and should not be solely relied upon without consulting primary, more accurate, more complete, or more timely sources of information before making decisions. Any reliance on the material on Our Website is at your own risk.

We reserve the right to modify the contents of Our Website at any time without any notice to you. However, you understand that We have no obligation to update amend or correct any information on Our Website. You agree that it is your sole responsibility to monitor changes to Our Website.

We have made every effort to make sure Our prices and descriptions for Our products are the same on Our Website and through all selling platforms We use. However, Mistakes can be made and there may be information on Our Website and or other selling platforms that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the rights to change and or modify any typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability at any time.

Even if you have placed an order and received a confirmation email for a product with an inaccurate price, We reserve the rights to cancel said order and make any corrections necessary. We will notify you accordingly if this were to occur. It is at Our sole discretion if We allow a transaction to be complete with incorrect or inaccurate information and or pricing from any of Our selling platforms.

All descriptions of products, pricing or services are subject to change at any time without notice, at the sole discretion of Us. We reserve the right to discontinue any product and or service at any time.

We shall not be liable to you or to any Third-Party for any modifications, price changes, suspension, or discontinuance of the services and or product lines.


Certain content, products and or services available via Our Website and service may be provided by Third-Parties.

Third-Party links on Our Website may direct you to Third-Party websites that are not affiliated with Us. We are not responsible for examining or evaluating the content or accuracy content on said Third-Party websites.

We do not warrant and will not have any liability or responsibility for any Third-Party materials, websites or for any other materials, products, or services from said Third-Parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any Third-Party websites.

Please make sure you review carefully the Third-Party's policies and practices and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding Third-Party products and or services should be directed to the Third-Party directly.

On Our Website We may also provide you with access to Third-Party tools. You acknowledge, understand, and agree that We neither monitor nor have any control nor input over said Third-Party tools. Access to such tools are provided to you on Our Website based on ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsements.

We shall hold no liability or responsibility whatsoever arising from or relating to your optional use of Third-Party tools. Any use by you of optional tools offered through Our Website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms and policies on which tools are provided by the relevant Third-Party provider(s).


If, at Our request (for example, contest entries or social media tags) or without Our request, you send Us certain specific submissions such as creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, social media pages or otherwise, you agree that We may, at any time, without restrictions edit, copy, publish, distribute, translate and or otherwise use in any way We see fit.

 We are under no obligation: -

  • To maintain any comments, photographic video’s / pictures, or voice notes in confidence.
  • To pay compensation and or royalties for any comments, photographic video’s / pictures, or voice notes
  • To respond to any comments, photographic video’s / pictures, or voice notes.

We have no obligation, but We may monitor, edit or remove content that We determine in Our sole discretion to be unlawful, offensive, threatening, slanderous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any Third-Party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain slanderous or otherwise unlawful, Abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of Our Website or any related Website.

You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead Us or Third-Parties as to the origin of any comments, photographic video’s / pictures, or voice notes.

You are solely responsible for any comments, photographic video’s / pictures, or voice notes you make and their accuracy. We take no responsibility and or liability for any comments, photographic video’s / pictures, or voice notes posted by you.


You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of Our Website or Services. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from Using Our Website or its content: -

  • To violate or for any unlawful purpose (international, federal, or provincial) or to solicit others to perform or participate in any unlawful acts.
  • Infringe upon or violate Our intellectual property rights or the intellectual property rights of others.
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • Submit false or misleading information.
  • To upload, transmit or transfer viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of Our Website and or service or any related Website.
  • Collect or track the Personal Information of others.
  • Spam, phish, pharm, pretext, spider, crawl, or scrape.
  • For any obscene or immoral purpose.
  • To interfere with or circumvent the security features of Our Website and or service or any related Website.

We reserve the right to terminate your use of Our Website and or service for violating any of the prohibited Uses. We may consider and take legal action against you or any persons involved should we find out that you are in breach of any of the above which directly affects Us or Our customers rights.


We do not guarantee, nor warrant that your use of Our Website or services will be uninterrupted, timely, secure or error-free, nor do We guarantee that the results that may be obtained from the use of products and or service will be accurate or reliable.

You agree that from time to time We may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You understand and expressly agree that your use, or inability to use, Our Website and or service is at your sole risk.

All of Our products and services that are provided and delivered are on the basis of 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, including all expressed or implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case whatsoever shall Reload Bottle Limited, Our directors, officers, employees, interns, licensors and or agents, contractors, suppliers, service providers or affiliates be liable for any injury, loss or claims, arising from your use of Our Website, products or services, or for any other claim related in any way to your use of Our Website, products or services.

Whether they be direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits / revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise.

Also including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of Our Website, products, services or content posted, transmitted, or otherwise made available via Our Website, social media platforms or any other part of Our service, even if advised of their possibility.

Because some localities or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such localities or jurisdictions, Our liability shall be limited to the maximum extent permitted by law.

You do so solemnly agree to indemnify, defend and hold harmless Reload Bottle Limited and Our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any Third-Party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a Third-Party.


These Terms of Service and Our Policies shall remain effective until terminated by either you or Us.

You may terminate these Terms of Service and Policies at any time by notifying Us that you no longer wish to use Our services, or when you cease Using Our Website.

In Our absolute discretion and sole judgment, if you fail, or We Suspect that you have failed, to comply with any of the terms or provision stated within these Terms of Service and Our Policies, then We may also terminate Our agreement with you and or any service or outstanding service, at any time without any prior notice.

The obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes and all parties involved.

If any amount is still due after termination, then you agree that We are well within our legal rights to demand payment and take any legal action necessary to obtain any amount due to Us by you.

In the event that any part, section or provision of these Terms of Service and Our Policies, are determined to be unlawful, void or unenforceable, then they shall be deemed to be severed from these Terms of Service and Policies, such determination shall not affect the validity and enforceability of any other remaining provisions enforceability to the fullest extent permitted by applicable law.

Our failure to exercise or enforce Our rights or provision of these Terms of Service and Our Policies shall not constitute as a waiver of such right or provision.

These Terms of Service and Our Policies or operating rules posted by Us on Our Website constitute the entire agreement between you and Us and govern your use of Our Website and service, superseding any all prior agreements, including, but not limited to, any prior versions of the Terms of Service and Policies, any communication, and proposals whether oral or written, between you and Us.

Please Note: - any ambiguities in the interpretation of these Terms of Service and or Policies, shall not be construed against the drafting party.

Please Note:- these Terms of Service and any separate agreements whereby We provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.


You can review the most current version of the Our Terms of Service and Policies on Our Website at any time.

At Our sole discretion We reserve the right, to update, change or replace any part of these Terms of Service and Policies by posting updates and changes to Our Website. It is your responsibility to check Our Website periodically for changes.

We may also, in the future, offer new services including but not limited to, tools, content and or features through Our Website. Such new features, tools and or services shall also be subject to Our Terms of Service and Policies.

Your continued use or access to Our Website or Service following the posting of any changes constitutes as your acceptance of those changes.


Any questions you may have about Our Terms of Service and or Policies should be sent to Us at info@reloadbottle.com. We will be happy to help.

Reload Bottle Limited.

Company Number: 12843945

Registered Address: Reload Bottle PO Box 10968, Nottingham, NG8 9QG

Email: info@reloadbottle.com